Frequently asked questions

1.  What is the shipping costs?
Royal mail £3.39-£7.19 and fedex £8.98

2. How long does it take to complete the order?
The realization of an order placed on our website takes up to 2 working days.

3. How to store honey?
Honey is best stored in a dry, dark and cool place (up to 18 degrees). It can be a cellar or a cabinet. It does not have to be stored in the fridge.

4. What is the decrystallization of honey?
In order to return honey to liquid form, e.g. to spill it from a barrel into jars, it needs to be decrystallized. Honey heats up very slowly in a special decrystallization chamber at a temperature below 40 degrees, so that it retains all its properties and becomes liquid.

5. Are there honeys for diabetics?
Unfortunately there is no special honey for diabetics. Sometimes we hear the opinion that acacia honey, in small quantities, can be used by people with diabetes. However, it should be remembered that every honey has a high glycemic index and causes a rapid increase in blood sugar.

6. Can you eat honey during pregnancy?
Honey can be eaten during pregnancy. It strengthens the body, relieves infections and has a good effect on pregnancy complaints such as nausea or heartburn.
It is worth mentioning that honey is not recommended for children under 1 year of age, as allergic reactions may occur.

7.Is it possible to consume bee pollen and bee bread in case of allergies?
People who are allergic to pollen from grasses, trees and plants, as well as from cultivated and wild plants must start taking pollen or freckles very carefully. It is true that pollen and freckles are a "natural vaccine" for an allergy, but they should initially be taken in very small quantities and the reaction of the body should be observed.

8. How can I bring honey back into liquid form?
Honey can be restored to liquid form by heating it at a maximum temperature. 40 degrees C. (this can be an oven or bowl of water). If the temperature is higher, it will lose some of its natural properties.

9. What does the colour of traditional honey depend on?
The colour of honey depends on the type of plants from which bees collect nectar, honeydew and pollen. Honey can range in colour from white, through light yellow to brown-brown. For example, liquid rapeseed honey is straw-coloured when it crystallises into white. Liquid buckwheat honey is dark tea in colour and brown after crystallisation. The same type of honey can have a different colour every year. This depends on the type of benefit in the area, the occurrence of honeydew and the date of harvest. For example, one year lime honey may be amber and another light yellow.

10. Can small children eat honey?
Honey should not be given to children under one year old. Honey should not be added to foods, drinks and mixes for infants under one year old - this ban also applies to baked goods and foods where the honey has undergone heat treatment. There are no contraindications for older children 🙂

11. Can allergic reactions occur after taking pollen or freckles?
People who are not allergic to honey may be allergic to pollen or freckles. Therefore, we initially recommend cautious contact with these products due to allergic reactions. You can start with one grain, try gently on the tongue and swallow carefully (if you do not feel any tingling etc.). After 12 - 24 hours you can try more anyway for a few days until you reach half a teaspoon a day. Generally it is better to consume smaller amounts and more often than larger and at once.

12. Why does honey break down?
Honey can crystallise in different ways and take on different final shapes depending on the conditions. The stratification of the mass may also occur in honey. At the bottom, glucose crystals settle, which have a natural tendency to crystallise, and in the upper layers, fructose prevails. This does not affect the quality or properties of the honey. Honey can be stirred from time to time for uniformity if we are disturbed by the liquid layer. This crystallization process is most characteristic of buckwheat honey.

13. Why does honey crystallise? 
When you pick up honey from the hive, it has a liquid form called a patch. The more glucose in the honey, the faster it crystallises, e.g. rapeseed honey a few days after picking and multiflower honey a few weeks later. It is true that any natural honey will sooner or later crystallize, but it will retain all its nutritional value.